Selecting A Photo
Now what? ~ FAQ
It Begins With Us, Ichi Planet
We are a small American business. All design work is done in house by professional artists.
Ordering
There is no mass production, all orders are individually made just for you!
Once you order is placed an artist gets to work turning your photograph into a painting (human made). This takes between 1 - 3 business days, depending on the volume of work. Once the magic is done, the masterpiece it is submitted to the printing company. Their turn around time average is 2 - 3 business days.
Shipping
Shipping times vary based on your location.
- Generally, items delivered to the Continental US is within 5 - 7 business days.
- Hawaii, Alaska, Puerto Rico and US territories can take an additional 7 – 12 business days.
- Europe 2 - 10 business days.
Printing Company
Sustainability is part of the company’s ethics. Products ship in eco-friendly packaging, appropriately sized, water-resistant, recyclable and 100% biodegradable.
- The device cases are sourced from Korea.
- Printed in the US.
- European orders are printed in England and Italy.
Return Policy
Quality and your satisfaction is important to us.
- If a product arrives defective, or damaged we will offer a replacement.
- Return is not accepted if the product is undamaged.
- If you are unhappy with the art we will work with you, our goal is your satisfaction.